Support

How can we help?

Need help with beheard, account issues, payouts, or reporting a problem? Start here.

Contact details

For support, bug reports, account help, and safety concerns.

CompanyMEDET TLEUGABYLULY LIMITED
LocationAuckland, New Zealand
Response timeTypically 24-48 hours

Useful links

Everything you need to use beheard with confidence.

Frequently asked questions

Common questions about downloading, using, and staying safe on beheard.

What is beheard?

beheard is a voice-first app designed to help you connect with real people through authentic voice conversations. No photos, no filters, just genuine human connection.

How do I get started?

Download the app from TestFlight (iPhone beta), create your account, and get matched with people who speak your language for real-time voice conversations.

Is my privacy protected?

Yes. Privacy is a core product principle. The experience is voice-first, not profile-first, and we avoid requiring identity-heavy public profiles.

How does language matching work?

When you set up your account, you choose your preferred spoken language. The app matches you with users who speak the same language to support smoother conversations.

How can I earn money on beheard?

You can earn per minute by sharing your time and voice with others. It is designed for real conversations and flexible availability.

What should I do if I encounter inappropriate behavior?

Use the in-app report and block tools immediately after the call, or contact support at support@beheard.co.nz. Safety issues are reviewed as quickly as possible.

How do I delete my account?

You can delete your account in-app, or email support@beheard.co.nz and we can help.

I found a bug or have a feature request. How do I report it?

Please send details to support@beheard.co.nz. Bug reports and feature requests are welcome.